Delete your account

Option 1: Delete in the app (fastest)

1
Open BeStill and tap the You tab.
2
Open Settings and tap Delete account.
3
Type DELETE to confirm, then sign in again when asked, so we know it is really you.
4
Wait for the confirmation. If the app closes part-way, open it again and tap Finish deleting your account.

Option 2: Ask us by email

If you no longer have the app or cannot sign in, email us from the address on your BeStill account. If you used Apple’s “Hide My Email”, tell us your sign-in method instead. We may ask you to confirm it is you, and we will complete the request within 30 days.

Email a deletion request

What is deleted

Your BeStill account and your sign-in (Google, Apple or email)
Your name, email address and profile photo
Highlights, bookmarks and notes
Prayer requests and answered prayers
Reading-plan progress, saved plans, activity, streaks and badges
Preferences, notification settings and in-app notifications
The account’s data on the device you delete from

Synced data is erased straight away. Residual copies in encrypted backups are overwritten within 35 days.

What is kept, and for how long

Purchase records (product, dates, amount, store transaction IDs), as required by tax and accounting law, usually up to 8 years.
A record that you asked for deletion (with no content), so we can show we honoured it.
Analytics data that is not linked to your name or email, for up to 14 months.
Security logs for up to 90 days.

Have BeStill Plus? Cancel it too

Deleting your account does not cancel your subscription, because Google and Apple manage billing. To stop future charges:

Android: Play Store → Profile → Payments & subscriptions → Subscriptions → BeStill → Cancel. Open Google Play subscriptions
iPhone: Settings → your name → Subscriptions → BeStill → Cancel.

Using BeStill as a guest?

If you never signed in, your notes, highlights and prayers exist only on your phone. Uninstalling the app, or clearing its storage, deletes them. Nothing to request.