Account & sync
Do I need an account?
No. You can read, listen, pray and follow plans as a guest. Your data stays on that phone. Sign in with Google, Apple or email when you want it backed up and synced.
How do I move my data to a new phone?
On your old phone, sign in (You → Settings). On the new phone, install BeStill and sign in with the same method. Your highlights, notes, prayers and plan progress sync across.
I signed in and my notes are missing
Make sure you used the same sign-in method as before (for example Google rather than Apple), and that you are online. Close and reopen the app. If they still don’t appear, email us with your sign-in method.
How do I delete my account?
You → Settings → Delete account. See our account deletion page for full details.
Read-aloud
Audio won’t play
Check that your phone isn’t on silent and the media volume is up. The BeStill voice needs an internet connection. When it can’t be reached, BeStill uses your phone’s own voice instead. Make sure a text-to-speech voice is installed in your phone’s settings.
How do I change speed or set a sleep timer?
Tap play in the Bible reader to open the player, then use Speed and Sleep Timer.
Reading plans
Why can’t I open tomorrow’s reading?
Plans open one day at a time, so you can take each reading slowly. The plan page shows when the next day opens.
How do I restart a plan?
Open the plan from Plans → My Plans and choose restart. Your earlier days still count towards your streak.
BeStill Plus
How does the free trial work?
Where offered, Plus starts with a 3-day free trial. Cancel at least 24 hours before it ends and you won’t be charged. Otherwise it continues as the plan you chose.
How do I cancel?
Android: Play Store → Profile → Payments & subscriptions → Subscriptions. iPhone: Settings → your name → Subscriptions. You keep Plus until the end of the period you paid for.
Can I get a refund?
Google and Apple handle payments and refunds. Request one through Google Play or Apple.
I paid but Plus isn’t unlocked
Make sure you’re signed in to the same store account you paid with, then use Restore Purchases on the Plus screen. Still stuck? Email us your order ID (GPA.… on Android) and we’ll sort it out.